Privacy Policy

Welcome to the Rocket Online Schools (ROCS) website (www.rocs.org). At ROCS, we are committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

We may collect personal information, including but not limited to:

• Name, address, email address, phone number, and other contact details.
• Student information such as date of birth, grade level, and school records, in compliance with applicable educational regulations.
• Device and usage information when accessing our online platforms.

2. How We Use Your Information

We use the information we collect to:

• Provide and manage educational services through our online platforms such as Acellus (Learning Management System), PowerSchool (Student Information System), and Google Workspace for Education.
• Improve our services and ensure compliance with applicable laws and regulations.
• Communicate with you regarding updates, services, and security notifications.

3. Sharing Your Information

We do not sell your personal information under any circumstances. Your privacy and trust are fundamental to our mission as an educational institution.

We strictly limit data sharing to what is necessary for providing our educational services. We only share your information with:

• Google Workspace for Education, for email and collaboration tools.
• Acellus, for managing our Learning Management System (LMS).
• PowerSchool, for managing our Student Information System (SIS).
• GoGuardian, for providing online safety and monitoring solutions.
• Freshdesk and Intercom, for customer service and communication support.

All our service providers are contractually bound to maintain the confidentiality and security of your data. They are prohibited from using your information for any purpose other than providing the specific services we've contracted them for. We regularly audit their compliance with our data protection requirements.

Important Note: We do not share, sell, rent, or trade your personal information with third parties for their commercial purposes. Any data sharing is strictly limited to what is necessary to provide our educational services and comply with applicable laws.

4. Data Protection and Security

Your data security is our top priority. We implement comprehensive security measures including:

• Industry-standard encryption for all data transmission
• Regular security audits and vulnerability assessments
• Strict access controls and authentication procedures
• Continuous monitoring for unauthorized access attempts
• Regular staff training on data protection and privacy

While we implement these security measures, we also encourage users to practice good security habits, such as using strong passwords and not sharing account credentials.

5. Your Privacy Rights

Depending on your location, you may have rights related to your personal information, including the right to access, correct, or delete your data. Please contact us if you wish to exercise any of these rights.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• By email at info@rocs.org
• By telephone at 1-888-303-7077

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these sites. Please review the privacy policies of any external sites before providing your personal information.